Sr. Product Manager

This role is focused on leading core, user-facing and backend system software initiatives which are critical to the success of the PlayStation platform. We are looking for a motivated Product Manager who can work with multiple international teams to define the customer experience, workflows, and important metrics & features to support this foundational part of our business.  The ideal candidate has at least 5 years experience managing and releasing consumer software products and can work cross functionally and cross platform (PC/Mobile/Console). This role will include working closely with internal collaborators and development partners to define and implement the strategic roadmap, and build exemplary product experiences end to end. This position follows a hybrid work model, combining remote work with in-office collaboration. Occasional onsite presence is expected for key activities such as team building, collaborative sessions, and workshops.

Responsibilities:

Product Management

• Lead User Experience for PlayStation platform core experience features, products and services, by developing requirements working with stakeholders across the global business
• Maintain and communicate the roadmap for the products
• Prioritize features based on product strategy and global business objectives
• Ensure features are backed by important metrics and that success is measured on a regular basis
• Act as Voice of Customer (VoC) to create the strategic vision for platform features
• Understand and communicate how your product is used in market, based on customer feedback, research and data, feeding back into future requirements and product roadmap
• Understand and communicate the competitive landscape as it affects PlayStation 
• Articulate business and consumer rationale to the teams building the product

Collaboration

• Work closely with design teams to design experience that are usable, feasible, viable, and consistent as Platform.
• Work closely with engineering teams to ensure we build the right product and ship it at the right time
• Work closely with Program Management team as they supervise delivery, lead timelines, and resolve blockers/risks

Learn & Improve

• Continually stay ahead of industry trends, player behavior insights, and emerging technologies to refine your product strategy and vision.

What we are looking for:

• BA/BS Degree or equivalent preferred
• 5+ years experience as a Product Manager
• Self-motivated, outcome-driven and proactive 
• Innovativeness while collaborating on new products, solutions, and features
• Ability to travel domestic and international when safely able to do so (-15%)
• Passion for games and gaming industry trends

Experience:

• Experience in building and shipping technical consumer products
• Proven experience managing complex product areas with multiple organizational stakeholders 
• Strong ability to facilitate cross-functional communication and decision-making (Product, Design, Engineering, Business)  balancing customer needs, business priorities, and technical feasibility in a fast-paced development environment 
• Comfortable making critical product decisions in collaboration with senior leadership
• Proactive mindset with the ability to drive forward discussions, especially in ambiguous or challenging situations 
• High ownership and persistence – someone who can push through obstacles and deliver outcomes 
• Excellent written, verbal and interpersonal skills - You will be interacting with all types of people (user experience designers, engineers, managers, vendors, partners, etc.)
• Worked in an agile/scrum development environment
• Familiarity with testing/experimentation and other various methodologies

Nice to have 

• Experience with Atlassian software suite (JIRA/Confluence)
• Familiarity with telework meetings and tools 
• Experience shipping at least 3 consumer electronics product or features
• Experience in Gaming industry
• Experience working with international teams