Directeur.trice sénior.e des opérations, Battlefield Amérique du Nord / Senior Director of Operations, Battlefield North America

Electronic Arts · Montreal, Canada · Posted 2026-03-22 · Full Time

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first-person shooter. United under the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive and Ripple Effect have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

We are hiring a Senior Director of Operations to join our team. We are operating in a hybrid environment (3 days a week onsite) and are considering applications within the Montreal and Vancouver area.

As the Senior Director of Operations, you will report to the VP/GM of Battlefield North America and partner closely with our Production & Operations leaders to ensure the studio functions efficiently, sustainably, and in sync with the broader Battlefield goals.

You’ll oversee all aspects of Battlefield North American studios’ operations: people programs, planning, culture, and infrastructure across our Los Angeles, Montreal, and Vancouver locations.

This role connects North America’s leadership vision and the Battlefield Franchise’s vision to day-to-day strategy, production and studio operations, ensuring teams have the clarity, tools, and support they need to create world-class Battlefield experiences.

What You'll Do

Leadership

Lead with a Battlefield-first mindset, putting franchise needs ahead of studio priorities while fostering a strong culture and sense of belonging across our North American Studios
Champion the franchise vision, strategy, and operational goals across North American studios.
Build a culture of excellence, accountability, growth, and high performance through leadership, coaching, and talent development.
You will partner with the VP/GM North America, collaborating with Operations leaders across Battlefield and the NA Chief of Staff to align on goals, share best practices, and strengthen how all studios operate as one global Battlefield team.
Directly responsible for leading and managing a small North American operations team, providing clear direction, coaching, and growth opportunities while ensuring effective delivery against organizational priorities.

Operations

Oversee NA studio operations, including planning and building processes, contributing to people programs and shared studio services (IT, Facilities, etc.).
Support Battlefield development processes and studio contributions across all phases of game development by partnering with production, craft, and support leaders to drive scalable, transparent, and efficient operations.
Continuously improve planning, communication, and execution by removing roadblocks and increasing organizational clarity.
Lead operational planning across Los Angeles, Montreal, and Vancouver to ensure teams have the resources needed to deliver successfully.

Planning & Execution

Collaborate with our Franchise Resources Management Office to develop long-range studio plans covering workforce growth, hiring, and capacity requirements.
Provide visibility into team capacity, priorities, dependencies, and operational risks.
Collaborate with studio and franchise leadership to align plans and manage cross-studio dependencies.
Track and act on key operational metrics, including staffing, engagement, capacity, and space utilization.

Financial, Infrastructure & Talent

Lead budget management, forecasting, and financial planning in partnership with our Finance Partners and the VP/GM.
Oversee workplace and infrastructure planning to support studio growth and collaboration.
Maintain operational dashboards and reporting to monitor organizational health and performance.
Support engagement, recognition, and leadership development programs that strengthen culture and employee experience.

What We’re Looking For:

10+ years of experience leading complex teams and organisations globally
5+ years of experience operating in distributed or multi-site team structures.
5+ years of working at a senior lead capacity of live game development organization with financial insight and data driven mindset
Demonstrated success in senior leadership roles involving delivery ownership and people leadership.
Experience working across time zones and cultures in a global organisation.

We want to connect you with job opportunities that align with your interests, skills, and expertise. When you create an EA Careers Account and are logged into the portal, you can click “Get Recommendations” to view a curated list of job openings. These recommendations are enhanced by automated processing, including artificial intelligence, and take into account your skills and experience. However, all employment decisions are made by our hiring teams, not by automated systems.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES * British Columbia (depending on location e.g. Vancouver vs. Victoria) *$190,500 - $267,300 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

Apply on studio site →