Senior Software Quality Assurance Engineer

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Senior Software Quality Control Engineer can work independently or as a team member in the full life cycle of a software development project.  The Senior Software Quality Control Engineer can perform duties as a ‘SME’ Subject Matter Expert and capable of taking control of more in-depth projects and completing them successfully.  They are also available to participate in analyzing, strategizing and assisting with the resolution of production emergencies as needed.  Is adept at controlling a test environment as well as providing an independent evaluation of software.  The Senior Software Quality Control Engineer takes directions from the Software Development Manager.

Responsibilities/Essential Functions

• Continually developing and leading professional expertise in all aspects of test engineering.

• Follow the department test process.

• Evaluate and provide input to requirement documents at an in-depth level.

• Able to lead and work through difficult problems for resolution

• A seasoned, experienced professional with a full understanding of most of the specific jurisdictional requirements.

• Exercise judgement in selecting testing methods, techniques and evaluation criteria for obtaining results.

• Analyze and test concepts and understand project requirements.

• Create and execute automated and manual testing on new and existing products.

• Ensure quality meets the requisite functional, technical, and regulatory compliance and maintains high overall product quality.

• Provide test plans, test scripts and test summary reports.

• Interface with Lottery SIS and other Product and Development staff to resolve issues in a timely manner.

• Gather and analyze data in support of business cases, proposed projects, and systems requirements.

• Resolves complex issues in creative and effective ways.

• Reproduce issues, when necessary, to assist software development in resolving issues.

• Responsible for project escalations for each assigned project.

• Submit clearly written bug reports and reporting results when necessary to the Software Quality Development Manager.

• Create a test environment and then control the integrity of that environment during the life of a project.

• Monitor status of bug reports creates during testing cycles and provide test metrics to management.

• Provide general status and information about specific project risks to Software Development Managers and the Software Quality Control Engineering Manager.

• Dictate and control proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.

• Mentor all levels of SQC Engineers on assigned projects.

• Networks with key contacts outside Central Gaming Systems.

• Determine methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead)

Position Qualifications
Formal Education & Certification

• 8+ years’ experience in software testing, setting up test environments, testing and logging results; or equivalent experience.

• Certified Tester Foundation Level (CTFL) from ISTQB preferred.

• Certified Software Tester (CSTE) from Software Certifications preferred.

• Project management skills and/or substantial exposure to project-based work structures.

• A 2- or 4-year college degree, preferably in a technical area, is a plus.

• In-depth knowledge of the lottery gaming industry.

• A working knowledge or experience with the JIRA Issue Management tool preferred.

• Proficiency in Microsoft Office desktop applications, especially Word and Excel.

• Useful prior experience for this position includes:
  Proficiency in supporting and navigating a Linux / Unix environment Selenium Web driver Perl or other shell scripting languages a plus Appium and/or Python a plus Jira bug / issue tracking and project management tool qTest test case management tool Able to write basic queries in SQL Server and JIRA boards Testing web applications Automated testing tools

• Travel 5% or less.  Possess valid papers allowing for travel on short notice, possibly to foreign destinations.

Your Personal Strengths

• Consistently strive to achieve high quality work.

• Proficient understanding of software test methodologies/procedures and the overall product development lifecycle.

• Excellent written and oral communication skills.

• Seeking and using feedback for continuous quality improvements.

• Ability to communicate and collaborate with other team members.

• Self-starter that can work within a team as well as independently.

• Ability to work in a fast paced, deadline-oriented environment.

• Detail-oriented and organized.

• Capable of providing input and potential solutions to identified issues.

• Ability to work with limited supervision.

• Promotes making recommendations for improvement of applications to programmers and software developers or engineers.

• Routinely considers and makes recommendations for quality Control best practice process improvements.

• A passion for the development of change control processes, practices, and guidelines for new and existing technologies.

• Demonstrate a logical approach to problem solving.

• Demonstrates excellent communication skills, both verbally and in writing.

• Organized and very detail oriented.

• Thrives in a multi-tasking environment.

• Able to handle stress and work in a fast-paced environment.

Qualifications

Education

A 2- or 4-year college degree, preferably in a technical area, is a plus.

Years of Related Experience

Years of experience 8 to 12 years

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 
 

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.