Regional Lobby Manager

About the role

Reporting to the Head of Games Operations, the Regional Lobby Manager will be responsible for the end-to-end management and optimisation of games lobbies across our LATAM markets, with a primary focus on Brazil and Mexico.

The Regional Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, strong supplier alignment, and high-quality internal reporting. The role plays a critical part in shaping the player experience and driving performance across the region.

What you'll be doing

• Own and manage the sporty games lobby across all core LATAM markets (including BR and MX), ensuring optimal game positioning aligned with commercial strategy and player behaviour
• Maximise visibility and discoverability of key games, promotions, and new releases within LATAM lobbies
• Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
• Configure and maintain game settings, limits, and parameters in line with product, commercial, and regulatory requirements
• Act as the regional point of contact for supplier needs related to lobby management, promotions, and releases
• Partner closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
• Optimise localisation across LATAM markets, ensuring content, naming, and presentation are culturally and linguistically appropriate
• Use a data-driven approach to monitor lobby performance, player engagement, and promotional effectiveness, turning insights into actionable improvements
• Produce and share clear internal feedback, performance updates, and reports to support decision-making across teams
• Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
• Plan, coordinate, and map new game releases across LATAM markets, with a particular focus on sporty games
• Align closely with Legal and Compliance teams to ensure all lobby content and configurations meet local regulatory requirements
• Collaborate on release plans with internal studios and third-party suppliers to ensure smooth execution and strong regional impact

What you'll bring

• Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
• Strong understanding of the LATAM market, particularly Brazil; local market knowledge is highly desirable
• Analytical and data-driven mindset, with the ability to interpret performance data and make informed recommendations
• Ability to work autonomously while collaborating effectively with globally distributed teams
• Strong stakeholder management and communication skills, including experience working with suppliers and internal partners
• Comfortable operating in a fast-paced, operational environment with competing priorities

What's in it for you

• Office in São Paulo City!
• A competitive salary + individual performance based bonuses every quarter
• 28 days paid annual leave
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities