Site Reliability Engineer III

Electronic Arts · Vancouver, Canada · Posted 2026-07-28 · Full Time

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As a Site Reliability Engineer, your role covers the entire lifecycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be automation and continuous integration/delivery with an emphasis on solving operations issues using software. You will report to the Senior SRE Manager.

Responsibilities:

You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
You will perform root cause analysis and post-mortems with an eye towards future prevention.
You will design and build CI/CD pipelines.
You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
You will produce documentation and support tooling for online support teams.

Qualifications:

7+ years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), Kubernetes, or Docker.
7+ years of experience supporting high-availability production-grade infrastructure and applications with defined SLIs and SLOs.
Systems Administration experience, including a strong understanding of Linux.
Network experience, including an understanding of standard protocols/components.
Automation and orchestration experience including Terraform, Helm, Chef, Puppet, Packer.
Experience writing code in Python, Golang, or Java.
Experience working with distributed systems.

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Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES * British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD * Ontario *$122,300 - $159,600 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

This role is for an existing vacancy.

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