Client Manager
About the job
Are you ready to lead critical programs in some of the world’s largest companies?
Proxima, part of the leading global strategy consultancy Bain & Company, is a well-established management consultancy specializing in procurement and supply chain. We drive purposeful and profitable change in the most well-known businesses on the planet, focused on positively impacting business performance through cost and capability transformation, and supply chain sustainability.
As one of the most exciting specialist propositions in our market, we are seeing significant growth and are looking for exceptional leaders who can head up our client engagements. You will have a depth of expertise in managing complex programs and be ready to make an impact on your client and Proxima.
Our teams are based in London, Leeds, Cardiff, and Chicago, with new European offices in Düsseldorf, Germany, and a recent expansion into the APAC region with offices in Australia. Hybrid working is the norm, with the expectation that you will spend some time collaborating in person with your team and clients.
Key responsibilities
End-to-end management of complex programs that are C-Suite visible due to their direct impact on business performance
Leadership and development of a team of specialists to ensure successful delivery of outcomes, client satisfaction, learning and team engagement
Contribution to our growth path through driving and / or supporting growth initiatives both in your client and in new client pursuits
Act as a senior leader in Proxima, supporting key internal initiatives, challenging the business to evolve and improve whilst acting as a coach and mentor to our team
Enhancing Proxima’s brand and reputation in the marketplace through personal and Proxima marketing initiatives
Your experience and attributes
Demonstrable experience of managing teams, working hand in hand with clients / stakeholders on programs with senior level visibility
A deep understanding of procurement and or supply chain, ideally across sectors and categories, which you can articulate well
Exceptional consulting skills and the ability to build trusted relationships quickly with your stakeholders and their senior management
Strong intellectual capability and flexibility, coupled with excellent critical thinking skills and a natural curiosity
An ability to absorb complex information and turn it into insight, producing impactful recommendations
Proven ability to build rapport and connect with people internally and externally
A track record of positively contributing towards business culture and an ability to motivate and develop the teams around you
Excellent negotiation and influencing skills, with strong oral and written communication skills, attention to detail and a demand for quality at all times
Demonstrable ability to tell engaging stories verbally and through high-quality PowerPoint and Word, supported by impactful and insightful analytical skills