Director, Product Design, Mobile Reimagined

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Peacock Viewing Product Design is seeking a Director of Product Design to lead the reimagination of our Mobile experience, bringing an expert understanding of UX strategy, systems thinking, and design excellence together with strong people leadership. We're looking for a design leader who can build and grow a high performing team, set the bar for craft, and align design with product goals, all while keeping a genuine passion for the elegant, seamless experiences that keep our viewers coming back. This role blends strategic ownership with hands on leadership. You'll set direction, coach your team through the hardest problems, and represent design at the table with senior product and engineering partners.

About Our Team:

Our Product Design team is reimagining what mobile entertainment can be, transforming the Peacock app into a true general entertainment platform where viewers move seamlessly between shows, movies, games, short form video, podcasts, and AI powered features. We're dedicated to crafting a mobile experience that puts viewers first, elevates exceptional design, and builds real daily value. We're not just improving how people watch. We're redefining what a mobile entertainment platform can and should be.

Who You Are:

• You believe great design drives real business value, you see how craft and customer impact connect. You know how to make that case to anyone in the room.
• You are a design leader with relentlessly high standards and deep operational knowledge across every aspect of UX and product design.
• You know how to build, coach, and grow a team of designers, and you take real pride in seeing people do their best work.
• You are thoughtful and endlessly curious, staying on top of consumer digital product best practices, tools, and emerging technology, including AI.
• You look at the data and listen to the viewer's voice, and you help your team do the same.
• You identify the most impactful concepts and push them, and your team, through a rigorous course of critical evaluation, execution, and release.
• You are a storyteller and a strong communicator, comfortable presenting a point of view to senior stakeholders and holding your ground in fact-based discourse.
• You think outside the box, and you know how to turn a big idea into a plan your team can execute.
• You can speak to best practices, market strategy, and competitor standards, and you use that knowledge to set direction.
• You are scrappy, driven, and equally comfortable setting a big vision or rolling up your sleeves on daily output.
• You feel most at home in a fast paced, iterative, collaborative environment, and you know how to keep a team grounded when priorities shift.

What You'll Do:

• Lead and grow a team of designers, providing mentorship, creative direction, and career development while building a culture of craft and accountability.
• Own end to end design strategy for the mobile experience, spanning browse, long form and short form content, games, and fandoms, with a vision for how they all cohere into a single, seamless platform.
• Connect design work to business impact, tying creative decisions to the outcomes.
• Partner closely with Product and Engineering leadership to shape a working model that keeps Design, Engineering, and Product moving in lockstep, from discovery through release.
• Explore and champion practical ways AI can improve both the product experience and how the team works, from AI powered features for viewers to AI assisted tools that speed up the design and engineering process itself.
• Translate loose or ambiguous problem spaces into clear frameworks, hypotheses, and design directions for your team to execute against.
• Set and uphold production ready standards in alignment with business and design goals for both domestic and international audiences.
• Drive alignment among stakeholders and senior leadership on research insights, design decisions, and tradeoffs.
• Partner with Data and Research to identify actionable insights, and make sure those insights inform long term design and product strategy.
• Manage prioritization and workload across the team, keeping features and vision moving to from concept through experimentation to customer launch.
• Represent the design team in cross functional planning, defining requirements, scope, dependencies, and success criteria alongside PM and Engineering.
• Maintain a critical eye and an obsessive attention to detail, both in your own work and in what you approve from your team.
• Share findings and design direction with the broader UX org, presenting work visually and building buy in across the company.

Qualifications

• Degree in design, computer science, human factors, or equivalent work experience.
• Design professional with 10 or more years of relevant work experience, including several years directly managing and developing designers.
• Proven track record as a design leader, able to build, coach, and grow a team while directing others through the creative process.
• Ability to clearly communicate design strategy and decisions to senior stakeholders and executives.
• Strong understanding of interaction design principles and how to coach others in them.
• Proven proficiency in Figma, Adobe Suite, Microsoft 365, and Jira.
• Experience with UX and prototyping development, motion graphics best practices, and how AI tools fit into a modern design workflow.
• Excellent collaborative skills with critical thinking and creative problem solving abilities.
• Experience partnering with Engineering and Product in agile or iterative working models.
• Ability to operate independently, manage a team, and juggle multiple projects in a deadline driven environment.
• Strong portfolio spanning mobile, web, and multimedia required, with demonstrated depth in mobile first design and in leading teams that shipped it.
• Deep knowledge of iOS and Android platform conventions, patterns, and UI specifications.
• Experience designing for accessibility and international audiences.

 

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Salary range: $180,000 - $225,000 (bonus + long-term incentive eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.