Head of Software Quality and Technology for Respawn

We are seeking a Head of Software Quality and Technology to define and lead the

strategy for software quality across Apex Legends and other Respawn games. This is a

critical leadership role responsible for transforming how quality is built, measured, and

delivered across a fast-paced, live service development environment.

You will lead the evolution of quality from a validation function into a proactive,

technology-enabled discipline, fully integrated into development and live operations.

Partnering closely with Quality Verification (QV), Development, and Central EA teams, you

will ensure that quality is engineered into the product, enabling rapid iteration without

compromising player experience.

You will report to the Head of Apex QV and be a key member of the Apex quality leadership

team.

Responsibilities

Strategy & Transformation

• Define and execute the Software Quality vision and roadmap for Apex as well as

other Respawn-led Franchises, aligned with Franchise and EA-wide goals.

• Drive shift-left quality practices, embedding quality throughout development,

from early design through live service delivery.

• Lead the integration of technology and automation frameworks into QV workflows

to improve scale, coverage, speed and precision.

• Establish a data-driven quality model, leveraging telemetry, predictive signals, and

automation to anticipate risks and improve outcomes in a live environment.

Execution & Live Operations

• Build and scale automation-first strategies across functional, performance, and

stability testing for a live service ecosystem.

• Drive the definition and operationalization of Software Quality KPIs and health

metrics, connecting development activity to real player experience.

Leadership & Organization

• Build, lead, and mentor a high-performing organization spanning Quality

Verification and Software Quality disciplines.

• Foster a culture of ownership, accountability, and continuous

improvement across teams.

• Partner with engineering, development, and central teams to align on tools,

standards, and best practices.

• Lead across a globally distributed organization, ensuring alignment and

effectiveness at scale.

Partnership & Influence

• Act as a strategic partner to Respawn development leadership, ensuring quality is

a core pillar of execution and live service success.

• Collaborate with central EA teams to leverage shared technology, AI, and

automation capabilities.

• Advocate for player-centric quality by connecting internal metrics to player

experience, retention, and engagement outcomes.

Requirements

• 12+ years of experience in software quality, quality engineering, or software

development, with progressive leadership responsibility.

• Proven track record leading large, multidisciplinary QA/QE teams in high-scale,

live or continuously delivered environments.

• Strong technical background in test automation, CI/CD, performance

engineering, and modern development practices.

• Experience driving quality transformation initiatives, including shift-left strategies

and automation at scale.

• Demonstrated ability to define and operationalize KPIs and quality metrics tied to

product and player outcomes.

• Excellent communication and stakeholder management skills, with the ability to

influence senior leadership.

• Experience working with globally distributed teams across multiple time zones.