Senior Manager, Strategy and Operations - People Experience

Senior Manager, Strategy & Operations People Experience

Vancouver 

Role Summary

You will help translate People Experience's strategic direction into clear, relevant plans that guide how the function operates. While the Chief of Staff sets the operational direction for the function, you will operationalize that direction. You will build the systems, and operating rhythms that allow execution and measurable impact. You will report to the Chief of Staff, People Experience, and work a hybrid scheduled with 3 days a week in our Vancouver office. 

You will be an important partner to the People Leadership Team, working with them and their Chiefs of Staff to understand their priorities and ensure an integrated plan exists across the function. You will maintain a coordinated portfolio of work, support planning cycles, and ensure leaders have the visibility and frameworks needed to make informed decisions. By serving as a connective hub across People Experience, you will ensure that we meet our goals and maintain operational discipline.

What You'll Do

Strategy Execution

• Support the processes by which People Experience sets annual priorities, critical outcomes, and success measures.
• Translate strategic direction into a clear, integrated work plan that guides teams and aligns execution across the function.
• Maintain and review the full portfolio of People Experience work, identifying risks, gaps, dependencies, and resource needs.

Integration & Collaboration

• Serve as a critical integration point across the function identifying opportunities for collaboration and operational efficiency.
• Partner with the Senior Communications Manager to ensure communication flows are connected to and consistent with the Management Operating System (MOS).

Management Operating System & Governance

• Maintain governance structures and operating rhythms to support strategic execution and organisational clarity.

Meetings, Workshop & Facilitation Leadership

• Co-Facilitate People Experience wide meetings, planning sessions, and workshops to ensure desired outcomes are achieved.
• Support Chief of Staff to design agendas, materials, and facilitation approaches that create clarity, understanding, and action.

About You

You are:

• Effective at shaping functional strategy and translating it into clear plans, priorities, and measurable outcomes.
• Experienced in leading portfolio management and operational planning processes.
• A integrator who connects work with multiple teams and builds agreement across senior leaders.
• Can facilitate executive-level discussions and simplify complexity for decision-making.
• Known for driving structure and clarity without slowing the business down.
• Uses data, visuals, and insights to support decisions and shape compelling narratives.