Senior HR Business Partner

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Works closely with management in the implementation of corporate policies related to human resources, organizational and employee development at the business unit or division level. Consults with employees and managers to address root causes of human resources issues, attempting to resolve employee relations issues with a systematic approach. Participates in company-wide programs and initiatives (e.g., salary review, stock renewal, workforce planning, and organizational change). Assists senior management in the development of solutions through organizational development and cultural and process-oriented perspectives. May play a role in administering talent management and succession planning activity within client organization. Key skills and abilities include coaching, influencing, facilitation, presentation, communication, process development, analysis and problem solving. Employees whose specific responsibility is organizational development, report to Organizational Development.

About Light & Wonder, Inc.
Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary business segments, we deliver unforgettable experiences by combining the exceptional talents of our 6,500+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more visit www.lnw.com.

Our Values

• Dare to be bold: We combine diverse talent to look at the familiar in unfamiliar ways.

• Celebrate perspectives - We combine diverse talent to look at the familiar in unfamiliar ways

• Never settle: We relentlessly push forward to create the extraordinary in every detail.

• Uphold integrity: We promote accountability and respect to raise the bar for ourselves and the industry.

• Win as a team: We bring out the best in each other to share collective success. 

Job Summary:

As an Individual Contributor – People Capability Business Partner, you will play a key role in supporting and executing the people agenda in close partnership with the Senior Manager PCBP and business stakeholders.

The role requires strong execution capability, sound PC judgment, and the ability to independently manage day-to-day and moderately complex people matters across the employee lifecycle. You will work closely with the PC team and business Leaders to drive consistency in PC practices, support key initiatives, and enhance overall employee experience, while being guided on broader priorities and direction.

Key Responsibilities:

1. Business Partnership & PC Delivery

• Work closely with the Senior PCBP to support delivery of key People Capability priorities and initiatives

• Partner with business managers to address day-to-day people matters, ensuring timely and consistent support

• Support execution of PC programs across PC operations, L&D, communications, and change initiatives

• Act as a reliable point of contact for managers for operational and employee-related queries

• Demonstrate strong business acumen by understanding organizational goals, translating them into people strategies, and delivering measurable impact.

• Act as a proactive and trusted partner to leaders by anticipating the BU/emp needs, influencing decisions, and driving forward-looking HR initiatives.

• Translate AI-driven insights into actionable people strategies, partnering with business leaders to identify risks, opportunities, and future talent needs.

• Champion responsible and ethical use of AI in HR, ensuring compliance, data privacy, and fairness in decision-making processes.

• Continuously explore emerging AI capabilities to innovate HR practices and deliver scalable, forward-looking solutions aligned with organizational priorities.

2. Talent Management & Development

• Support execution of performance management, talent reviews, and development planning cycles

• Guide managers on performance conversations, goal setting, and development actions

• Help identify talent gaps and coordinate with relevant teams on hiring or development interventions

• Track and follow up on key talent actions to ensure closure

3. Employee Relations & Case Management

• Manage and resolve employee relations queries and moderately complex cases, with guidance as needed

• Partner with Senior Manager PCBP, PC Ops, and legal teams on sensitive or high-impact cases

• Ensure consistent application of PC policies and adherence to compliance requirements

• Maintain documentation and ensure timely closure of cases

4. Change & Communication Support

• Support implementation of change initiatives, including org updates, transitions, and policy rollouts

• Work with managers to ensure clear communication and smooth adoption of changes

• Reinforce key messages and ensure alignment across teams

5. Compensation & Rewards Support

• Support compensation processes including salary reviews, promotions, and benchmarking inputs

• Assist in validating data and ensuring internal parity and consistency

• Partner with COEs and Senior PCBP on compensation-related queries and cases

6. Employee Experience & Engagement

• Support execution of engagement initiatives such as surveys, focus groups, and team interventions

• Gather and share insights on employee sentiment with the Senior PCBP

• Track action plans and follow up with managers to ensure progress

• Assist in driving initiatives that enhance team morale and employee experience

7. PC Operations & Governance

• Ensure smooth execution of key PC processes including onboarding, transfers, mobility, and exits

• Collaborate with PC COEs (TA, L&D, Rewards, Ops) to deliver aligned solutions

• Ensure compliance with policies, processes, and employment guidelines

• Maintain data accuracy and support reporting requirements

Required Skills & Competencies

• Strong execution and delivery orientation

• Good understanding of PC processes across ER, performance, and talent management

• Ability to partner effectively with managers and collaborate within PC teams

• Strong problem-solving skills with attention to detail

• Ability to handle sensitive situations with discretion and sound judgment

• Good communication and stakeholder management skills

• Ability to prioritize and manage multiple tasks effectively

Education & Experience

• 4-8 years of experience into PCBP responsibilities

• Experience supporting business teams in operational PC and employee relations

• Exposure to multiple PC areas (performance, ER, engagement, basic comp)

• Bachelor’s or master’s degree in PC, Business, or related field

Qualifications